At Web-Translations we offer a comprehensive translation audit service, but what exactly does that entail? Let’s take a look at how our audits work and why they’re a valuable investment for you and your business.
What is a translation audit?
A translation audit involves selecting various sections of a document or website and asking a native linguist to review them. This is done in order to ensure that your translations have both high quality and fluency. During this process, the translator provides detailed feedback on multiple aspects of your text, including fluency, word choice, grammatical accuracy, and overall coherence, ensuring your content meets the highest standards.
Why invest in one?
Ensuring that your customers feel acknowledged and catered for is absolutely essential. Errors in your website text can negatively affect customer perception. This in turn can make them feel that you’re not putting in the necessary effort. By accommodating foreign language customers, you can expand your business and make your existing customers feel truly appreciated.
The statistics back this up too. According to the CSA, 76% of customers prefer purchasing products with information in their own language. Furthermore, their research shows that 75% of respondents are more likely to buy from the same brand again if customer care is provided in their language. Clearly, catering to your customers’ language preferences can significantly enhance their experience and boost your business.
Who is it right for?
If your company has relied on Machine Translation in the past, investing in a translation audit can be incredibly beneficial. It’s a smart move to ensure your website meets the highest standards of accuracy and quality. With a thorough review by native linguists, you can identify and fix any issues, making sure your content truly resonates with your audience and reflects your brand’s professionalism.
Our audits can also help you check if your previous translations are up to scratch. Even if they were completed by a professional linguist! This can ensure that your translations are accurate and up to date – after all, translators are only human!
How does a translation audit work?
There are 3 main steps to a Translation Audit
1. Initial Review: Once you choose your audit plan, you’ll provide us with the specific pages you want reviewed—whether it’s top-level web pages or more detailed content. We then distribute these to our team of native linguists who assess the quality and accuracy of your texts.
2. Checks by Native Linguists: Our skilled native linguists thoroughly check your content, proving detailed analysis and insight into improvements they suggest. This ensures that every nuance and detail is spot on.
3. Feedback and Refinement:
If No Errors are Found: If everything is perfect and no changes are needed, great! Your text stays as it is, and you can be confident that it’s performing well.
If Changes are Required: If there are any issues, we’ll work with you to refine and correct your texts, making sure your publications are polished and effective.
Investing in a translation audit guarantees that your content is of the highest quality, significantly enhancing your credibility and strengthening your connection with your audience. By ensuring your texts are accurate, fluent, and culturally appropriate, you demonstrate a commitment to excellence that resonates with customers and sets your brand apart.
If you think a Translation Audit might be the best next step in developing your website, contact us for a quote today!
6 August 2024 11:07